Terms of Service
Last updated: November 25, 2025
Please Read Carefully
By accessing or using AI Document Parser, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our service.
1. Acceptance of Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you and AI Document Parser ("we," "us," or "our") regarding your use of our OCR and document parsing services (the "Service").
By creating an account, uploading documents, or using any part of our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.
2. Service Description
AI Document Parser provides OCR (Optical Character Recognition) services that extract text, tables, formulas, and other content from images and PDF documents using AI technology, specifically PaddleOCR.
Our Service includes:
- Text extraction from images (JPG, PNG, BMP, PDF)
- Table recognition and reconstruction
- Mathematical formula extraction
- Handwriting recognition
- Multi-language support (100+ languages)
- Export to multiple formats (TXT, HTML, Markdown)
3. User Accounts and Registration
Account Creation: You may use our service as a guest (limited free credits) or create an account via Google OAuth for full access.
Account Responsibility: You are responsible for:
- Maintaining the security of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized access
Eligibility: You must be at least 16 years old to use our Service. By using the Service, you represent that you meet this requirement.
4. Credits and Pricing
Credit System (Per-Page Pricing):
- 1 credit = 1 page processed (for PDFs, each page consumes 1 credit)
- Single-page images consume 1 credit per file
- Guest users receive 3 free credits (3 pages)
- Registered users receive an initial credit allocation
- Additional credits can be purchased via our Pricing page
Pricing Changes: We reserve the right to modify our pricing at any time. Changes will be communicated via email and on our website. Continued use after price changes constitutes acceptance.
Refunds: Credits are generally non-refundable except in cases of technical errors on our part. Contact support for refund requests.
5. Acceptable Use Policy
- ✓ Business document processing
- ✓ Educational materials
- ✓ Personal documents
- ✓ Research and development
- ✓ Legal and financial documents
- ✗ Illegal or fraudulent content
- ✗ Copyrighted material without permission
- ✗ Malicious code or viruses
- ✗ Spam or automated abuse
- ✗ Content violating third-party rights
Violations: We reserve the right to suspend or terminate accounts that violate this policy without refund.
6. Intellectual Property
Your Content: You retain all intellectual property rights to the documents you upload. By using our Service, you grant us a limited license to process your documents solely for the purpose of providing OCR services.
Our Content: The Service, including its software, algorithms, design, and trademarks, is owned by AI Document Parser and protected by copyright and other intellectual property laws.
Extracted Results: You own the OCR results generated from your documents. We do not claim any ownership over the extracted text or data.
7. Service Availability and Limitations
Uptime: While we strive for 99.9% uptime, we do not guarantee uninterrupted service. Maintenance, updates, and unforeseen issues may cause temporary downtime.
Accuracy: Our AI achieves approximately 98% accuracy, but we do not guarantee perfect results. Accuracy depends on document quality, language, and complexity.
File Limitations:
- Maximum file size: 10MB
- Supported formats: JPG, PNG, BMP, PDF
- Processing time: Typically 3-8 seconds
8. Data Protection and Privacy
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
Key Points: All uploaded documents are encrypted and automatically deleted within 24 hours. We comply with GDPR and other data protection regulations.
9. Disclaimers and Limitation of Liability
DISCLAIMER: THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
Limitation of Liability: To the maximum extent permitted by law, AI Document Parser shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.
Our total liability for any claims shall not exceed the amount you paid us in the 12 months preceding the claim.
10. Termination
By You: You may terminate your account at any time by contacting us. Unused credits are non-refundable.
By Us: We reserve the right to suspend or terminate your account for:
- Violation of these Terms
- Fraudulent or illegal activity
- Non-payment
- Abuse of the Service
Upon termination, your access to the Service will cease immediately, and all data may be deleted.
11. Changes to Terms
We may update these Terms from time to time. We will notify you of significant changes via email or a prominent notice on our website at least 30 days before they take effect. Your continued use after changes constitutes acceptance of the new Terms.
12. Governing Law and Disputes
These Terms shall be governed by and construed in accordance with the laws of the United States and the State of [Your State], without regard to conflict of law principles.
Dispute Resolution: Any disputes arising from these Terms or the Service shall first be attempted to be resolved through good-faith negotiation. If unresolved, disputes may be submitted to binding arbitration or the courts of [Your Jurisdiction].
13. Contact Information
For questions about these Terms of Service:
Email: [email protected]
Response Time: We aim to respond within 48 hours
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